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| SERVICE ORIENTATION: WINNING STRATEGIES AND BEST PRACTICES |
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| Author: ALLEN, PAUL |
| Publisher: CAMBRIDGE UNIVERSITY PRESS |
| Year: 2006 |
| ISBN (13): 0521843367 |
| ISBN (10): 9780521843362, 0521843367 |
| Format: Hardcover |
| Pages: Steven J. Frank |
| Dimension: 0521851068 |
Subject(s): Computer Science
Heritage |
List Price: USD 75.99 Discount: 20% Your Cost:  4559.00 |
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